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Customer Service

Welcome to the Clown Antics' Customer Service Page. We've tried to make our website as fun and easy as possible. Here you will find answers to the most commonly asked questions, but if you don't see your questions answered here, please contact us.

         

Why Shop at Clown Antics?

  • Friendly, Personal Service!
  • Secure Shopping!
  • Worldwide Shipping
  • Low Prices
  • Free Surprise with Every Order
  • No Registration Required!
  • Many ways to order:
    • online (secure shopping)
    • phone
    • postal mail

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Finding Items

    We've tried to make it easy to find items on our site. The blue navigation menu appears at the top left corner of every page, and we also have a Site Map feature which shows every page of our site with links, so you can quickly go to any area you choose.
    Or, if you know what you want, enter the name of the item into the box below and click "Search."
    Not sure what it's called? Try typing in a description of what you're looking for!
    If you still can't find what you're looking for, let us know, and we may be able to find it for you!

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Shopping Cart Instructions

  • Buying online with ClownAntics.com is easy - feel free to bring your clown friends! Just go to our Online Catalog and then use the navigation menu at the top left corner of every page to go to the department you'd like to visit.


  • Each item or group of items is/are in a table like this one:
      Item Description Unit Price Qty Item # Click to Add to Cart
      $ 2.00 G1576X

  • To add an item to your cart, select the Color or Size (if applicable) under "Item Description," change the quantity of the item (if desired) and click Add


  • There will be a pause, the words "Added to Cart!" will appear on the screen, and then you will be returned to the Catalog page you were on.


  • When you are done shopping, or to see what's in your Shopping Cart, click View Cart.


  • Select a Shipping Method (UPS Ground is our Standard Shipping Method within the continental US, USPS Priority Mail is available for AK, HI, PR, APO's, FPO's and PO Boxes).


  • In the Shopping Cart, you can double check your order, change quantities or remove items from your order. To empty everything out of your shopping cart and start over, click "Empty The Cart" and then click "Continue Shopping" to return to the catalog.


  • When you are finished making changes, click "Check Out Now." If you get a message asking you to read our Shipping Policy, click on the words "Shipping Policy," and read the policy. Then scroll up to above the map of the US and click the "Continue Checkout" button). You will see the Shopping Cart again.
    • indicate whether you are a Michigan resident
    • select your preferred payment method
    • enter your shipping and billing information
    click "Submit Secure Order" when finished


  • You will be presented with a printable sales receipt that will also be emailed to you. If anything changes in your shipping or billing information, please let us know immediately, referencing the Order# included in your sales receipt.


  • Questions about shipping?

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Secure Shopping

    At Clown Antics we are committed to the security and safety of all transactions that take place on ClownAntics.com. Our sales transactions all take place on secure servers hosted by Americart Shopping Cart service that are certified "Hacker Safe" every day, so you can feel confident in making your purchases.

    Americart holds a Verisign Certificate which is used at checkout time. The Americart shopping cart uses Secure Socket Layer (SSL), which is an encryption process that takes your credit card number and transforms it into a string of unrecognizable number patterns before entering the Internet. Both the Americart computers and your web browser understand the algorithms that turn your order information into numeric code and back into meaningful information, but this process would be an almost unattainable task for unauthorized intruders. This is because out of billions of possible keys that could solve each formula, only one will actually work. This key is determined randomly between your computer and Americart's systems every time you begin a transaction on ClownAntics.com.

    It's a pretty tough nut to crack, but it's not quite impossible. If you prefer, you can use our online shopping cart and choose the option to Order by Credit Card by phone or mail, or by Check/Money Order through Postal Mail instead. Remember, though, that if you ever hand your credit card to someone at a restaurant and let them take it out of your sight, you run a much higher chance of experiencing credit card fraud than with a secure Internet connection. With our commitment to security at Clown Antics Airlines, shopping on ClownAntics.com is safe and secure. So, if your website browser supports SSL technology, shop 'til your heart's content knowing that your personal information is safe!


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Copying any portion of this site is prohibited
without the express written permission of Clown Antics, Inc.
© 1997-2007 Clown Antics, Inc. All rights reserved.
Please review all policies before ordering.

Changes last made on: Wednesday, 01-Feb-2006 11:36:32 EST